Returns & Refunds policy
At LifMoTech, we value our learners and strive to deliver high-quality learning experiences. This policy outlines the conditions under which cancellations, returns, or refunds are applicable for our online courses.
1. Course Enrollment Cancellations
Cancellations will only be considered if the request is made within 7 days of purchase and before the learner has accessed more than 20% of the course content.
Once a significant portion of the course (videos, materials, live sessions, or assessments) has been accessed, cancellation requests will not be entertained.
2. Live Sessions / Workshops
For courses that include live classes or scheduled workshops, cancellations must be requested at least 48 hours prior to the first live session.
Once the live session has commenced, no cancellation or refund will be applicable.
3. Non-Refundable Services
Downloadable resources, e-books, and practice material provided as part of the course are non-returnable and non-refundable once delivered.
Customized learning plans, mentoring, or consulting services are also non-refundable after commencement.
4. Refunds
Refund requests will be entertained only if:
The course content delivered is substantially different from what was promised on the website.
Technical issues from our side prevent access to the course and remain unresolved for more than 7 days.
Once a refund is approved, it will be processed within 7–10 business days to the original payment method.
5. Transfer / Substitution
In special cases, instead of a refund, learners may request a course transfer to another program of equal or lesser value, subject to approval.
6. Third-Party Courses / Certifications
For courses hosted on our platform but delivered by third-party partners, the refund/cancellation policy of the respective partner will apply.
7. Legal Compliance
This policy is framed in accordance with the Consumer Protection Act, 2019 (India) and applicable e-commerce guidelines. Learners are encouraged to review course details carefully before making a purchase.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail lifmotech@gmail.com